The TV remotes did not work as advertised and changing the input on the TV wasn't possible (something they advertise). Upon entry, we saw some flaws but nothing that could not easily be forgiven. The Drag Show was fun and after our first experience, we decided to book a room. Although it was a different crowd and people were a bit friendlier we noticed that it was still very cliquish and difficult to make friends with people. On our second trip we went on a weekday to see if the crowd was different. Everyone seemed very divided and not many people were very friendly. Anyone we did approach was not even interested in talking. The first was a White Party, which was pretty standard for a white party in a club but we found the people to be VERY clique oriented and difficult to approach. SMHĪlthough we were excited to find a lifestyle club that was not in Miami (just not traveling that far), Secret's dropped the ball on both occasions that we visited. I can say at least we still have our Brand-New Unused Halloween costumes for next year somewhere else. We are no longer interested in buying anything from this place. We only went to Lowe's to try to fix the tub ourselves. We didn't get to follow our investment plan and discuss it with anyone. So, we didn't get to meet one person other than the desk person. We went to the office twice and called twice. But not at this place! Nope the maintenance personnel even lied straight to my husband's face. Shoot, by day four I would have taken a cold bath if the tub had a stopper and could hold water. More Show lessĪs I have been waiting for anyone to contact us about the deplorable room we rented in October that completely ruined a hallmark event for us I have been wondering how they can stay in business with such horrible customer service? Who really wants to spend their first real vacation in over 2 decades either locked in a room or at Lowe's trying to fix the tub? Hot water in both the shower and jet tub we rented the room for would be nice. Also, really enjoyed Wing Alley for food almost next door in small shopping center. Would certainly recommend staying there again but not in the same room. I suggested they should either contact the owner or be made to remove that from the website and told they have no control over that. I work in business and call this false advertising. I had not a single anything in the cooler while i was there and when i asked the front desk was told nothing they could do it is at condo owners discretion. My only real dispointment was i picked the room 163 not only because of the theme but it says comes stocked with fully stocked minifridge and pictures show assorted juices, sodas, water in the cooler. I heard some couples talking about this also as alot of other clubs have this type of setup and still gives couples who do not want a single there space but makes it easier to meet a single if they are looking and provides a space for them to play seperate of the couples only area. Also, feel there should be a playroom or at least a section of the playroom open to singles and any couples who are looking for singles can go into that room instead of new setup requiring single to be escorted into playroom by a couple. I feel fees for single males are too expensive and while it does help to control the numbers there are other ways to do that. Resort was much improved since my last stay about 4 years ago. Spent a few nights at secrets hideaway injanuary/ febuary in room 163. I suggested they should either contact the owner or be.
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